Ozaukee & Washington County Real Estate: What Do You Do When Emotions Run High??

Find out more about Ozaukee and Washington County real estate, including the cities of Grafton, Belgium, Cedarburg, West Bend, Jackson and Germantown.

What Do You Do When Emotions Run High??

Emotions seem to be running high with buyers and sellers these days.

I state the obvious when I say the market is tough out there. It can be brutal sometimes. And this has pushed levels of frustration, sensitivity, and even anger to a new high.

Sellers don't understand how a buyer can't see the value of the work they've done to the house over the past several years. And buyers wonder how the seller can't see that the dated carpet and knicked up counters need some attention.

How can I help my buyers and sellers--and quite frankly me--keep these emotions in check?


I'm not sure I have a definitive answer. But I do think it's important to remember we look at things from a perspective other than our own. Sellers have a different perspective than buyers and vice versa. And if we all have the same goal in mind -- to close the deal -- it is likely we'll have to step out of our shoes and into someone else's to make that happen.

When you know the amount of blood, sweat and tears that went into updating those cabinets, installing the new floor, or painting those 10 foot walls, in your mind, the value of your house just went up. But remember -- updates that were made 10, 15, 20 years ago likely need attention again.

When you know that you will want to replace the worn carpet, install updated counters, and refinish those scratched hardwood floors, in your mind, the value of the house just went down a little. But remember -- there's a difference between updating and repairing worn or broken things versus changing something to suit your personal taste.

Bottom line -- both the seller and the buyer want the same outcome, which is to close the deal. Looking at things from a different perspective might just help you achieve that goal.





Peggy Wester
Phone: 262-370-1757
Email: pwester@realtyexecutives.com
Website: peggywester.com
Blog: peggysblog.com

Peggy Wester - Realty Executives Integrity

Comment balloon 4 commentsPeggy Wester • December 06 2010 12:05PM


Great post!  I completley agree with you!  I have to adapt my personality and attitude all the time depending on who I'm dealing with!  Some people get it, but 90% don't and it is hard to be "nice" but honest!

Have a great and productive week!

Posted by Kristin Schmidt, Personal & Financial Empowerment (Equity Colorado Real Estate) about 9 years ago

Good advice Peggy. I think it can only help to try to put yourself in the other party's shoes and see where their coming from.

Posted by Debra Harbaruk, Vancouver BC Realtor (Re/Max City Realty, Commercial Dr Condos) about 9 years ago

Kristin -- I can't tell you how much I struggle with being "nice" but honest. Such a challenge...

Debra -- I wish I were better at helping my buyers and sellers see that...

Thank you to BOTH of you for your feedback and for stopping by!!

Posted by Peggy Wester, Real Estate Agent Ozaukee & Washington County (Realty Executives Integrity) about 9 years ago

Peggy, I always find it hard to put my personal opinions aside and just give advice...Just because I don't like laminate floors, doesn't mean the buyer shouldn't...


Posted by Pat Tasker, Your Milwaukee Metro Area Agent (WI) (Shorewest Realtors) about 9 years ago