Yesterday I received a call from one of my buyers. He didn't want to go through with the accepted offer he had on a house. Simply put...he was experiencing buyer's remorse. I'm sure many of us have experienced this, either as the buyer or as the real estate agent.
The reason may have nothing to do with the inspection or financing or any other contingency in the offer to purchase. The reason may just be "it doesn't feel right."
You never know the response or reaction you're going to get from the listing agent when you make that call to let them know your buyer "wants out." But yesterday, I was the recipient of perhaps the most gracious reaction I've ever received. The seller's agent, while frustrated, showed a degree of compassion and admitted that she, too, had experienced "buyer's remorse" with her first house. She said to go ahead and forward the Cancellation and Mutual Release Agreement.
I think sometimes, especially in these times, emotions can get the best of us. But I was reminded yesterday of the importance of understanding, grace, and professionalism. I will never forget this agent's kindness and certainly hope to have the opportunity to work with her in the future. She's what we need more of in this world of real estate -- and in this world in general.
Peggy Wester
Phone: 262-370-1757
Email: pwester@realtyexecutives.com
Website: peggywester.com
Blog: peggysblog.com
